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Website Operations Specialist

About the Job

We are looking for a Website Operations Specialist to support day-to-day website functions of our web properties. The ideal candidate is a self-starter, an excellent problem solver, and has high attention to detail.

Responsibilities will include:

  • Ensure functionality and efficiency of our web properties (template updates, sitemap, etc.)
  • Perform general manual QA of our web properties and routine performance monitoring.
  • Coordinate and implement end-to-end QA and UAT prior to each web deployment.
  • Develop testing scenarios for new feature QA and UAT.
  • Testing websites across browsers, operating systems and devices.
  • Troubleshoot and validate incoming bug tickets.
  • Debug and fix broken links or images.
  • Monitor Google Search Console and triage important bugs.
  • Implement 301 (redirect) requests.
  • Implement tracking pixels and other custom scripts.
  • Monitor website goals, funnels, and other metrics. Ensure they are tracking properly
  • Train and mentor new hires and other team members on our content management system operations and best practices.

Required Qualifications:

  • Bachelor’s degree relevant field.
  • 2+ years of direct experience in website operations or web production support capacity.
  • Strong working knowledge of HTML and CSS.
  • JavaScript/JQuery coding ability.
  • Familiarity with IDEs, Terminal, or GIT.
  • Knowledge of Google Analytics and Google Tag Manager.
  • Experience with Adobe Marketing Cloud products a plus.
  • Self starter with strong troubleshooting and problem solving skills.
  • Strong multi-tasking abilities and attention to detail to produce a high quality of work.
  • Excellent communications skills and a team player.

This position is full-time and located in our Cambridge, MA office.  Candidates must be authorized to work in the United States.  

About iZotope

iZotope makes audio products and technologies that are used around the world. We have a wide range of customers, from the millions of consumers who enjoy our audio enhancement to GRAMMY-winning producers using our pro products to the corporations who license our technology for use in their own products. We are a growing team of highly motivated people who are constantly looking to innovate and improve the way we create and listen to audio.

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