The Customer Care mission:
To reinforce the iZotope brand by providing a best-in-class support experience, to educate our customers through our interactions and content creation, and to advocate for improvements within the company using customer data and insights.
We are looking for Customer Care Agents to support our iZotope Music & Post-Production line of software suites as well as our Spire Multi-Track Recording line of products.
What you will be doing:
Requirements of this role:
Every Agent on the Customer Care team shares the following:
This position is located in our corporate headquarters in Cambridge, MA.
iZotope makes audio products and technologies that are used around the world. We have a wide range of customers, from the millions of consumers who enjoy our audio enhancement to GRAMMY-winning producers using our pro products to the corporations who license our technology for use in their own products. We are a growing team of highly motivated people who are constantly looking to innovate and improve the way we create and listen to audio.